TURNKEY TEAMS Outsourcing of the complete Customer Support program, start-to-finish. Everything from staffing, tool setup, multilingual translation integration and reporting, in multiple languages.
TEAM AUGMENTATION Global Teams of bilingual (English+) at-home Player Support Professionals joined Client’s existing Teams, enabling international expansion into additional markets and time-zones.
SERVICE
Customer Support service for AAA games
TEAM SIZE
3-9 Player Support Agents
CLIENTS & TITLES
Sea of Thieves – Rare Studio Halo – 343 Gears of War – Coalition Bard’s Tale – inXile We Happy Few – Gearbox Dirty Bomb – Splash Damage